We will review your Policy and Procedure manual to understand your company's handling of employee theft.

   Proper documentation of evidence and investigative activities.
   The use of polygraph and undercover operatives
   Surveillance techniques.
   Behavioral interview techniques in general, obtaining a statement, interview techniques based on type of theft, cold interviews.
   Termination, restitution, prosecution, civil restitution
   Interfacing with HR and your Legal Department.
   How to deter internal theft and create awareness programs.
   Review of your current physical security systems in place.
   Making internal cases when all you have is a paper trail.
   Confidentiality of investigations and tips.
   Specific areas of theft including: Distribution, dock, receiving, cash office, accounts payable, false invoices, book keeper, phantom payroll.
   The worst mistakes you could make while conducting an internal investigation.
   How to avoid litigation stemming from internal cases.

  If apprehension is allowed we will teach you industry best practices that include approach and safety.

  We'll show you how to plot hot spots in your store to determine trends.

  There will be discussion of the various methods of shoplifters commonly use to commit theft.

  We'll cover Organized Retail Crime and how your store(s) might be targeted.