Departmental or Management training for groups
$350.00 per person with a 4 person minimum, travel expenses not included.  Individual training is provided at a minimum cost of $1400.00.

Internal Investigations Training
$350.00 per person with a 4 person minimum, travel expenses not included.  Individual training is provided at a minimum cost of $1400.00

We will review your Policy and Procedure manual to understand your company’s handling of employee theft.
We will present best practices on:

  •        Proper documentation of evidence and investigative activities.
  •        The use of polygraph and undercover operatives
  •        Surveillance techniques.
  •        Behavioral interview techniques in general, obtaining a statement, interview techniques based on type of theft, cold interviews.
  •        Termination, restitution, prosecution, civil restitution
  •        Interfacing with HR and your Legal Department.
  •        How to deter internal theft and create awareness programs.
  •        Review of your current physical security systems in place.
  •        Making internal cases when all you have is a paper trail.
  •        Confidentiality of investigations and tips.
  •        Specific areas of theft including: Distribution, dock, receiving, cash office, accounts payable, false invoices, book keeper, phantom payroll.
  •        The worst mistakes you could make while conducting an internal investigation.
  •        How to avoid litigation stemming from internal cases.

Shoplifting Detection, Prevention and Response
$150 per person with a 4 person minimum, travel expenses not included.

  • We review your current policy and procedures.
  • We will teach you the behavior associated with theft.
  • If apprehension is allowed we will teach you strategies and techniques that will provide the utmost safety for customers, employees, and others.
  • We will provide you some standardized report formats to document an apprehension.
  • If your state provides for civil restitution, we will give you instruction on how to pursue that.
  • Prosecution is an alternative often sought by retailers.  We’ll show you what to expect from that process including what to expect in court.
  • We will conduct a high level review of your store to understand merchandising vulnerabilities.
  • We will discuss physical security as part of your shrink reduction plan.
  • We’ll show you how to plot hot spots in your store to determine trends.
  • There will be discussion of the various methods of shoplifters commonly use to commit theft.
  • We’ll cover Organized Retail Crime and how your store(s) might be targeted.

This training takes about 6 hours to present but can be expanded beyond these topics.  Call us for a proposal.  We can also review, modify or write your company policy regarding shoplifters.  That assignment would be charged on a per hour basis.

Call or email today for more information about our training seminars.